I lost my DCB Niyo Debit Card. What to do?

Created by Dada Khalandar khalandar S, Modified on Sun, 23 Mar at 4:24 PM by Dada Khalandar khalandar S

We are sorry to hear that, but you don’t need to worry. We suggest you do either of the following:


 Lock the card temporarily 

Click on the DCB Savings Account tile on the home screen. 

Click on the DCB Niyo Debit Card icon (below the balance card). 

Click “Card Locks.” 

You can now choose to lock either specific channels (such as online transactions, ATM withdrawals, etc.) or lock all the channels.

If you find your card again, you can simply unlock these channels. 

Block the card permanently. Click Click on the DCB Savings Account tile on the home screen. 

Click the DCB Niyo Debit Card icon (below the balance card). Click “Block” (top right corner, in red). 

Note: Once the card is blocked, it cannot be undone/unblocked. 

You can choose to order a card replacement at the cost of INR 249 + GST.





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