How do I track/view my transactions (refund TAT)?

Created by Dada Khalandar khalandar S, Modified on Fri, 28 Mar at 4:14 PM by Dada Khalandar khalandar S

You can track all your transactions by logging into the Niyo Global by SBM app and selecting the transactions tab from the dashboard. You would also get real-time transaction notifications as and when you make a transaction.

You will also be able to see your transactions to a specific payee by clicking on Save > Send Money > 'Manage Payee'.

Note: The refund transactions are usually processed within 5 business days for domestic transactions and 15 business days for international transactions. We'd request you to kindly wait for the auto refund.

INTERNAL NOTE: If the TAT has been exceeded, then create a ticket for a refund after getting refund confirmation from the merchant side.