TAP & PAY Limit exceed error & solution to be provided

Created by CS Managers, Modified on Tue, 29 Jul at 6:41 PM by CS Managers

Please note In the failed card transaction scenario (TAP & PAY) the system displays the message:

Please note, the under the transaction type the channel will be shown as POS however

Sub_Template:: DAILYTXNTYPECOUNT_EXCEEDED with the description:
"Daily transaction count for this transaction type has been exceeded."

Please verify with the customer if they have already performed 5 contactless or Tap & Pay transactions today, as the maximum allowed limit for contactless/Tap & Pay transactions is 5. Please suggest the users to continue with POS (card swipe transaction) by entering their card PIN.

Please note we will be receiving further updates on this from Product about the changes in the maximum daily limit for contactless/ Tap & Pay. Will keep you all updated.