Reminder for re-KYC notification

A reminder has been sent via WhatsApp to over 8,000 users who have not yet completed their REKYC, urging them to do so at the earliest. The bank has already frozen the accounts of these 8,000 customers due to pending REKYC or may do so at any time. **Even if the accounts are not frozen yet, it is strongly recommended that customers complete this process promptly.

(Below is the message triggered via WhatsApp.)









Customers who have not completed their REKYC will also see this notification in the app. Please refer to the attached screenshot for reference.







Please note: Customers who have already completed their REKYC do not need to take any action and can disregard this notification.