We have added a new properties 'App Name' on Freshdesk. Please select the appropriate app name while creating tickets related to respective product
Please note that we have updated a new property on Freshdesk as 'App Name'. When creating tickets, please be sure to select the appropriate app name. Niyo Global: For all Global products [SBM, Equitas & DCB SA] Niyo X: Equitas (NiyoX) & Utkarsh Niyo DCB: Only Current Account.
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