How can I report suspicious or fraudulent transactions?

Created by Dada Khalandar khalandar S, Modified on Fri, 21 Mar at 5:21 PM by Dada Khalandar khalandar S

If you come across any suspicious transactions (that you may not have initiated or where you think something is wrong), please lock your card immediately to avoid any further misuse of your account.

Reach out to us on chat and provide us with information about this transaction. We will get this further investigated for you. Steps to lock your card: Click on Card Settings” (option under balance). Select “Card Locks” - disable all the payment options.

Customers can reach out to the support team via in-app WhatsApp chat or for further assistance and also they can reach out to 022 68997777/ 040 68157777 or write to niyoglobal@dcbbank.com / customercare@dcbbank.com