What happens if I lose my card?

Created by Dada Khalandar khalandar S, Modified on Fri, 28 Mar at 4:54 PM by Dada Khalandar khalandar S

No worries, we are here to help. We suggest you to follow any one of these:

  1. Lock the card temporarily: You can unlock it once you find the card. "You can unlock the card in just few simple steps:
  2. Log in to your Niyo Global by SBM app
  3. Go to 'Card Settings'
  4. Below the card picture you will get an option of 'Swipe to Lock',swipe it right to lock the card
  5. Once you find the card you can swipe the option of 'Swipe to Unlock' left to unlock it
  6. Block the card: This blocks the card permanently and can not be undone "You can block the card by following steps:
  7. Log in to your Niyo Global by SBM app
  8. Navigate to Travel Essentials and go to 'Card Settings'
  9. You will see an option to Block your card on top right corner
  10. After confirming the pop up 'Do you want to permanently block your card?' your card would be blocked

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