DPD: Communication sent to the users

The below reminder has been sent to the users who have not settled their credit card bills in the previous cycle. In case a user reaches out regarding this, kindly check their current outstanding amount and ask them to settle it as soon as possible to avoid incurring any more charges.

TO VIEW THE LIST OF USERS WHO HAVE BEEN SENT THE COMMS, PLEASE CHECK THE ATTACHED EXCEL.



Hi [User's Name],

Urgent reminder: We have noticed that you have not settled your dues for the previous billing cycle. Non-payment of dues will impact you credit score.

To pay your dues, you can conveniently use the Niyo Global app to make the payment. Visit your credit card homepage on the app and go to the "Pay Bill" section to settle your total outstanding amount.

Please make the payment as soon as possible. Ignore if already paid.

Thank you!