Users will now have an option to update their name and date of birth for the banking record via SMT KYC flow.
- Login to Niyo using your credentials.
- Go to the Hub section.
- Navigate to the Support section.
- Tap on SBM Re-KYC to proceed.
When the journey is initiated, customer needs to verify PAN and Aadhaar to proceed
1. PAN name: User can edit the pre-filled PAN name (This should be as per your PAN or NSDL record)
2. PAN number non-editable
3. PAN date of birth: User can edit the pre-filled PAN DOB (This should be as per your PAN card)
Please note that there is a TAT of 2 working days for the name/Dob to get updated in the bank records. The user will get notified via email.
(This will only get updated with the SBM bank record and not in Niyo record.)
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