International transactions have been made live for all users who have completed their VKYC. They would have received the below comms for the same. Please find the list of the 53K users who have international transactions
live: https://docs.google.com/spreadsheets/d/1FzTpdxb7lDKgGxVXpkhzcglRI8B1p4g0c-4KizeZ4tM/edit?usp=sharing In case users are enquiring about SBM DC International Transactions ask user whether they have completed Re-KYC: https://vkyc.sbmbank.co.in/SBMVkycHost/rekyccustomerenroll. If they have completed VKYC and their name is still not on the list, please ask them to wait until they have received formal communication from the bank.
BANK COMMS:
? IMPORTANT MESSAGE: Your SBM Niyo Account is Active for International Transactions
? Exciting news!? We're thrilled to announce that your SBM Niyo Global Debit card is now active for international transactions! ?
To start using your card internationally,
✔️Log in to your Niyo app
✔️Unlock International Transactions in 'Card Locks' to Transact
Stay tuned for more updates from us regarding this exciting development. For any queries, you can write to customercare@sbmbank.co.in. We're here to ensure your international banking experience is seamless and convenient.
Team SBM Niyo CTA: Unlock Channel Now - https://niyoglobalone.page.link/card-home